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Handmade Clay Accessories

Luna Lou Designs

HANDMADE CLAY ACCESSORIES

Luna Lou Designs

Product Care

FAQ's

Shipping & Returns

Shipping:

Free Local Pickup
Do you live in or close to Okotoks?
If so, select this option at checkout (it's free!) and we'll send you the address and pickup information when you order is ready.

Flat Rate Shipping in Canada
We offer $10 shipping to anywhere in Canada, via Canada Post. Your purchase will be sent via parcel mail, in a protective box, with a tracking number provided.

Returns:
In the case of damaged products due to shipping, please contact us within 14 days of shipping date. 
We do not accept returns or exchanges on products unless damaged in shipping. 

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